Trainline, Virgin Atlantic and RED Driving School investigated over 'drip pricing'

MyNews newsroom brief · 2h ago · 1 min read · via bbc.co.uk

The consumer watchdog said they were trying to find out if the three companies were not showing full prices upfront to customers.

The UK's consumer watchdog has launched an investigation into Trainline, Virgin Atlantic, and RED Driving School over allegations of "drip pricing", a practice where companies do not display the full price of a product or service upfront, only revealing additional fees later in the buying process. This practice can be frustrating for consumers, who may feel misled or surprised by the final cost.

Drip pricing has been a contentious issue in the UK for several years, with many companies across various industries accused of using this tactic to obscure the true cost of their products or services. The Competition and Markets Authority (CMA) has been actively monitoring the issue, and this investigation suggests that the watchdog is continuing to crack down on companies that engage in this practice. If the investigation finds that Trainline, Virgin Atlantic, and RED Driving School have been engaging in drip pricing, they could face penalties or be required to change their business practices.

As the investigation unfolds, consumers and industry observers will be watching to see how the CMA approaches this issue and what conclusions it reaches. If the watchdog finds that the companies have indeed been engaging in drip pricing, it could set a precedent for other businesses and lead to changes in the way companies advertise their prices. Consumers can expect to see greater transparency in pricing, and companies will need to ensure that they are being upfront and clear about the costs of their products and services.

Originally reported by bbc.co.uk. MyNews adds analysis for general news readers.

Originally reported by bbc.co.uk. MyNews curates and briefs the general news stories that matter. Our editorial policy →
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